Refund policy

Refund Policy

We accept returns and refunds under the following conditions:

• Contact us within 14 days of delivery
• Return items within 30 days of delivery
• Items must be unused and in original packaging

Non-refundable items:

• Custom or personalized orders (unless damaged or defective)

Refunds:

• Once we receive and inspect your return, we will notify you
• If approved, refunds are issued to your original payment method

Return shipping:

• Buyers are responsible for return shipping costs

Damaged or wrong items:

• Contact us immediately at dubaiplaytime79@gmail.com so we can resolve the issue